Accessibility statement

This translation is for information; the German version is binding.

We want everyone to be able to shop in our online shop at www.yamaha-online-shop.de, including people with disabilities and people who use assistive technologies such as screen readers or screen magnifiers.

As a micro-enterprise, we are exempt from the requirements for services under Section 3 (3) of the German Accessibility Strengthening Act (BFSG). We nevertheless follow the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, on a voluntary basis and are removing existing barriers step by step.

What is already in place

  • Content is delivered complete by the server; legal texts and product information can be read without JavaScript.
  • Pages adapt to screen size and magnification; the checkout can be used on a smartphone without sideways scrolling.
  • The parts of every exploded-view drawing are also available as a text list.
  • The shop is available in German and English.

Known limitations

  • Product images: We currently use the item name as alternative text. Many images lack a description of what they show. All essential information about an item is available as text on the product page.
  • Exploded-view drawings in the parts catalogue: The drawings are not accessible to screen readers. Every part shown in a drawing is also listed in the parts list next to the drawing, with position number, part number and description.
  • Map and videos: The map view and embedded YouTube videos come from third-party providers; their controls are not fully accessible. Our address is always available as text on the Contact page.
  • Colour contrast: Some elements do not yet reach a contrast ratio of 4.5:1.
  • Keyboard and screen readers: We have not yet fully tested operation with a keyboard and with screen readers, in particular in the checkout. If you run into a problem, we will help you by phone and are happy to take your order by phone as well.

Reporting barriers

Have you come across a barrier, or do you need content in a different format? Write to us or call us. We will reply within two weeks and, if needed, help you directly, for example with finding parts or placing an order by phone.

Motorrad-Henkel, Inh. Tony Henkel
Hauptstraße 2c
98529 Suhl
Germany
Phone: +49 3681 720356
Email: info@motorrad-henkel.de

About this statement

This statement was prepared on 29.10.2026 on the basis of a self-assessment. We review it at least once a year and after major changes to the shop.